Privacy policy

Last Updated: March 17, 2026

Welcome to Amberhaus (www.amberhaus.co). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit Amberhaus, we collect certain information to provide a seamless shopping experience:

Order Information: Name, billing address, shipping address, payment information (including credit card numbers via our secure processors), email address, and phone number.

Device Information: We automatically collect data about your device, including your IP address, time zone, and cookies installed on your device.

Customer Support: Any information you provide when contacting our support team at customerservice@amberhaus.co.

2. How We Use Your Information

We use the information we collect to:

Fulfill orders (processing payments, arranging shipping, and providing invoices).

Communicate with you regarding your orders or inquiries.

Screen for potential risk or fraud.

Provide personalized advertisements or marketing communications (if opted-in).

Optimize and improve our website performance.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business:

Squarespace: We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: Squarespace Privacy Policy.

Payment Processors: We use secure third-party services (like Stripe or PayPal) to process payments; we do not store your full credit card details on our servers.

Compliance with Law: We may share information to comply with applicable laws and regulations or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users and to track your activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

European Residents (GDPR): You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

California Residents (CCPA): You have specific rights regarding the sale and disclosure of your personal data. We do not sell your personal data for monetary consideration.

7. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your data.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@amberhaus.co or by mail using the details provided below:

Amberhaus

5B52Y, 5th Floor, Building 210,

Tairan Science and Technology Park, Tairan 4th Road,

Tianan Community, Shatou Street, Futian District,

Shenzhen, Guangdong Province, China